Comments are closed. The New Year invites reflection on career, life choices and the challengeswe’re likely to face in the months ahead. Margaret Kubicek asks training professionals to take stockResearch from the Training Foundation indicates that many training managers‘fall’ into the profession almost by default rather than by following adistinct career path in the field, particularly if they started in their roleby delivering training. Maybe their subject matter expertise enabled them to fill an unexpected gapon a programme, they were the right person at the right time, or perhaps theywere initially attracted to the idea of retreating from an operational role. We ask what importance a trainers’ route into the profession has on theirperformance, and how practitioners can know training is right for them. David Goodson Director of training, Marriott Hotels, UKI MEAThe majority of our training is delivered by managers who are not full-timetrainers. Marriott has set up a network of managers from all over the world tofacilitate specific Marriott management development programmes. Once certified, each manager facilitates three or four programmes each yearand there is quite a kudos to being part of the network. Because managers are from within the business, it gives the programmes evenmore credibility, and participants often comment on the value of the ‘reallife’ experience that an operations manager brings to the programme. They thinkit is great their trainer spent the previous week dealing with the same issuesthey are learning about – and will be back dealing with them the followingweek. Natalie BeckermanHead of quality and development, The Places for People GroupI’m not interested in how or why people chose to go into the profession.What I want to know is can they relate to the client and can they relate to theneeds of the business. It’s also about being creative and flexible to find theright solution for each client. Influencing, persuasion and negotiation skillsare critical to any training professional because a lot of it is about beingable to get people to sign up to what you’re telling them. Simon Cutler Learning and development manager, Dunlop AerospaceI made a conscious decision 12 years ago to go into personnel and trainingafter being in hotel management and, basically, I fell in love with it and thenprogressed – I found my vocation in life. It felt natural being able to deliverthe training and I felt I could reach people’s level – you’ve got to have thedesire to do that. I think trainers are getting better but I think they need to understandtheir target audience more. You’re on stage and you’ve got to deliver somethingthat participants retain and use to enhance their skillset. Liz Dean Management development consultant, Abbey NationalI was an account manger in sales and, to be honest, I didn’t want anotherwinter on the road. I had got involved in making presentations to clients andcolleagues as well as in cascade training. I got interested and looked foropportunities to move into training. Now I’m very much involved in coaching andone-to-one personal development. I didn’t fall into it – I knew it was where Iwanted to go. For me, developing people is how I get a buzz and seeing someoneyou’ve helped achieve their aspiration makes me feel quite proud. Because I didn’t have previous training qualifications or a typical trainingdegree like psychology, it was much easier for me to move within the companybecause I was a known quantity. My business skills and knowledge were a bigadvantage to Abbey National, and it felt the skills I would need in my new rolewere trainable. Pat Ashworth HR manager, Co-operative Insurance SocietyI entered the learning and development field after having spent severalyears working in almost every other area of HR and having spent six months onsecondment to the business. I know its right for me because I am in a positionwhere I can add value to the business by helping improve their performance and,more importantly, their contribution to the bottom line. I can really make adifference. Some of our most effective trainers are those with a business background. Ithelps them focus on the real issue and instinctively know what will work.Consequently, a combination of experience in both would be my preferred routeinto training. Trainers know its right for them when they finally begin toconnect with people and realise that they have changed hearts and minds. What’s your true vocation?On 1 Jan 2003 in Personnel Today Previous Article Next Article Related posts:No related photos.